Frequently Asked QuestionsHere are some of the most common questions we get asked.
Frequently Asked Questions (FAQ)
Centric Dental Views is a QIP accredited dental practice which means that it meets all the relevant quality standards as set out in the Australian safety (NSQHS) standards.
To get our practice accreditation we underwent a strict review of our clinical and management procedures so you can be assured that our ongoing internal procedures deliver safe and high quality dental services to all our patients.
- We have undergone a process to meet a strict set of standards
- We commit to continuously improving the safety and quality of our care.
- We have met the first six of the National Safety and Quality Health Service Standards.
- We have been assessed and passed by an independent accreditation agency.
Your first appointment will usually be a comprehensive exam and will ideally be a relaxing experience where we get to know you and your dental needs. We will ask you to fill a medical and dental history form so if you are taking a few medications, it may be a good idea to bring a list with you. If you have difficulty speaking or understanding English, you will need to bring someone with you who can tell us what medication you are on and which health conditions you may have.
During the exam we will have a chat about your dental needs and concerns and do a full examination of your mouth, teeth and gums. This includes checking for cavities, erosions, fractured teeth, gum disease, an oral cancer check and any other condition which may be present in your mouth which you may not be aware of.
In some cases we may need to take impressions for study models. Based on the information we have gathered, we will then develop an optimal treatment plan for your long term dental health. This exam will take at least 1 hour.
If, however, your first visit is an emergency appointment then we will do everything we can to get you out of pain first and then organise a comprehensive exam to minimise the chances of you developing an emergency dental situation in the future.
Our fees are reviewed annually and we ensure that they are within the ADA’s median dental fees in NSW.
Our Comprehensive exam with all necessary X-rays/ photos is a flat fee of $161.00.
Yes - we can give you a quote for the following services:
- A Comprehensive Exam
- An Emergency Exam
- Scale/Clean appointment
For anything else we need to see you and assess the situation in order to identify what the appropriate treatment would be.
In the unfortunate event you experience a genuine dental emergency, Centric Dental Views aims to schedule an appointment for you within 24 hours.
Please give us a call on 46261541 or if you prefer, message us on fb, instagram or book online.
Upon your arrival, you will be made as comfortable as possible and, when you see Dr Ilic, he will diagnose and explain the best treatment option available for your situation. We will see you ASAP and get you out of pain by providing you with the most appropriate emergency treatment. Once you are out of pain we will discuss what the best long- term treatment options are for your individual situation.
Generally the answer is no - however the government usually has a scheme in place for concession card holders, pensioners and children.
Currently concession card holders and pensioners can see a dentist is the government clinics or sometimes they can obtain a dental voucher under the OHFFS scheme and have their treatment completed here at Centric Dental Views. Please visit the OHFFS website for more information.
There is also a scheme in place for Children and Teens where certain dental services are bulk billed to Medicare up to a certain amount. This scheme is currently known as the CDBS (Child Dental Benefits Schedule) For more information about CDBS please visit:
Veterans who have a DVA gold card receive treatment with no out of pocket expenses. For more information on eligibility please go to the Veteran Affairs website.
Although we try to keep our prices in line with the median price range for dental services in NSW, we know that dental treatment can in some cases be costly and may prevent patients from getting the treatment they need when they need it.
This is why we do offer interest free payment plans through Denticare, Medipay or Zip finance for Treatment over $1000. Have a look at their websites to see if they suit your individual situation.
We also have Eftpos and Hicaps facilities so that you can claim directly from your fund. We accept Visa, Mastercard and American Express.
Young children should first be introduced to their family dentist when they have teeth and generally about the time of their third birthday unless you have a concern before then. We find that the most common reason parents bring their toddlers in before the age of 3 is because of concerns after falls and injury to their teeth. Another potential concern is Early Childhood Caries which can develop if, among other things, children fall asleep with a bottle of sugary drinks.
It is important to clean your children’s teeth from the moment they are erupted and Dr Ilic can give you instructions on how to do this, what to use and how often it needs to be done at your initial consultation.
Bringing your child in see Dr Ilic at an early age, followed by preventive care and good oral hygiene habits at home, will ensure your child develops healthy teeth and gums and help them feel relaxed when coming to see the dentist.
It is a good idea to have a proper check – up, clean and X-rays before you fall pregnant as this will enable us to diagnose and treat any potential dental issues beforehand and minimise the chances of developing a dental emergency during your pregnancy.
We have strict safety protocols in place, therefore we do not take X-rays during pregnancy.
Yes you do - we follow up with our patients regularly to make sure they are ok and that they are happy with their treatment.
Our patients have peace of mind knowing that they can contact us any time, by phone, text, email or a private message on Facebook. All our contact details are on our contact page.